Welcome to http://opticareoptician.co.uk/ (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Opticare Opticians (collectively, “Services”) (“Authorized Customers”).
“Personally Identifiable Information”
This refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
How does the website use Personally Identifiable Information?
We use Personally Identifiable Information to customise the website, to make appropriate service offerings, and to fulfil buying and selling requests on the website. We may email Visitors and Authorised Customers about research or purchase and selling opportunities on the website or information related to the subject matter of the website. We may also use Personally Identifiable Information to contact Visitors and Authorised Customers in response to specific inquiries, or to provide requested information.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Opticare Optician. is securely stored and is not accessible to third parties or employees of Opticare Optician. except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorised Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at firstname.lastname@example.org.
What Data We Collect
We only collect basic personal data about you which does not include any special types of personal information or location-based information. This does however include your name, company address, company email, job title and mobile telephone number if you provide us with it. We also track your interactions with our website, our forms and email communication.
Why we collect this data
Your details are processed to provide services for you and/or your company and to provide you with relevant offers and information. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.
What we do with your data
This information is available to our staff within the company so as to serve you with our services in a timely and professional manner. Each staff member has an individual login, which is revoked on leaving employment with our company. We do not use your data to automate decisions, including profiling.
This is stored in databases with the following data processors SharpSpring, Harvest, Xero, Google Contacts, iCloud & Quotient in the US and in Europe. No Third Parties have access to your personal data unless the law allows them to do so.
What Are Your Rights?
The EU General Data Protection Regulation (GDPR) grants individuals who are in the European Union and European Economic Area (EU/EEA) the following rights, with some limitations.
Right Not to Provide Consent or to Withdraw Consent
We may seek to rely on your consent in order to process certain personal data. Where we do so, you have the right not to provide your consent, and the right to withdraw your consent at any time. If you withdraw your consent, this will not affect the lawfulness of the processing conducted based on consent before its withdraw.
Right of Access
You have the right to obtain confirmation as to whether or not we collect or process personal data concerning you and, if this is the case, you have the right to request a copy of such personal data in digital format.
Right of Rectification
You have the right to require that we correct any inaccurate personal data concerning you, and that we complete incomplete personal data.
Right to be Forgotten
You may withdraw consent at anytime by informing us via email to email@example.com so we can remove you from our database. We will endeavour to remove you within 30 days of receiving your email. Because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information, however this information will be functionally deleted, and we will not use or transfer information relating to that individual in any way moving forward.
For further details on your rights, please visit: https://gdprprivacypolicy.org/
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorised Customers on the website?
The website contains links to other sites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use the website and what pages they tend to visit.
Are Cookies Used on the website?
- Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
- Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
- Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
- Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
- To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
- Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint about how we have handled your personal data, you can contact our us at firstname.lastname@example.org and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).