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Guides, Optometry News
Why You Should Choose an Independent Optician
When it comes to choosing an optician, it’s clear that personalised care and attention to detail matter most. A recent survey by Which? Magazine proves what we at Opticare Opticians have always known: independent opticians consistently provide the highest quality of service, care, and customer satisfaction.
As one of Leicester’s leading independent opticians, we’re proud to offer the same high standards that helped independents outperform big chains in every category—from eye tests to eyewear and contact lenses.
Why Independent Opticians Outshine the Big Chains
Which? surveyed over 10,000 people who recently visited an optician for an eye test, to purchase glasses, or to buy contact lenses. Independent opticians scored a massive 88% for customer satisfaction.
Unlike large chains, independent opticians like Opticare offer:
- Personalised eye care: Opticare customers benefit from individualised attention and tailor-made solutions for their vision needs.
- Quality customer service: We know our patients by name, not as just another number in the queue.
- Detailed appointments: Your eye health is our top priority, and we take the time to ensure your prescription is perfect and your eye health is thoroughly checked.
Eye Tests: Thorough and Detailed
The survey highlighted that 98% of respondents rated independent opticians as “good” for the thoroughness of their eye tests. At Opticare we excel in providing detailed, comprehensive eye exams, often surpassing the quality offered by big chains.
At Opticare Opticians, we use state-of-the-art technology to detect even the smallest changes in your vision. This ensures you receive the most accurate prescription possible. Plus, we focus on preventative care, spotting potential eye health issues early before they become serious problems.
Glasses: Why Value and Quality Matter
When it comes to buying glasses, independent opticians once again ranked highly for quality and customer satisfaction. While big chains like Specsavers and Boots offer mass-market frames and limited customisation, independent opticians provide carefully curated collections from a wide range of brands that combine style with superior lens quality.
At Opticare Opticians, we ensure that every frame you try on is handpicked for its quality, design, and suitability for your needs. Our trained dispensing opticians take the time to help you find the perfect pair of glasses that suit your lifestyle, face shape, and personal preferences.
Contact Lenses and Varifocals
For contact lenses, independent opticians received glowing reviews, with 98% of customers rating the service as “good.” Whether you’re new to contacts or need a prescription renewal, Opticare Opticians provides guidance and fitting to ensure your lenses feel comfortable and improve your vision.
According to the survey, independent opticians are the best place to buy more complex lenses like varifocals. At Opticare, we carefully ensure your varifocal lenses match your prescription and individual needs, helping you transition smoothly between different visual distances.
How Opticare Opticians Stands Out
What sets Opticare Opticians apart from high-street chains is our commitment to offering the very best in both eye care and eyewear. Here’s why we believe we are the top independent choice:
- Our optometrists are highly trained and always up-to-date with the latest advancements in eye health.
- We pride ourselves on providing a warm, welcoming environment where every customer feels valued.
- While we offer premium frames and lenses, we also work hard to ensure that our prices are competitive and accessible.
- As an independent optician, we care about our local community and aim to build lasting relationships with all of our customers.
Why Pay More for Less?
While major chains may promise convenience, they can’t match the level of service or attention to detail offered by independents like Opticare Opticians. With independents outperforming big brands in nearly every category, why settle for less?
At Opticare, we don’t believe in a one-size-fits-all approach. We believe in you – your specific needs, your style, and your long-term eye health. Whether you need an eye test, new glasses, or contact lenses, you can trust us to deliver a personalised, professional, and reliable service.